Blog

When we witness poor behaviours at work, we can make assumptions that it is the individual’s personality or disposition that caused the behaviour rather than take into consideration the situational factors. The situational factors include: The environment around us...

Ten years ago, incivility expert, Christine Porath, wrote in the Harvard Business Review that “rudeness at work is rampant and it’s on the rise.” In her research which included polling thousands of workers about how they’re treated on the job, Porath stated 98% of...

Challenging Safely requires a positive intent and care in the delivery.   Challenger safety, the final and most complex stage in the 4 Stages of Psychological Safety Framework by Timothy R. Clark,  always assumes a positive intent and care in the delivery. When...

Many of these causes of conflict are interrelated.  At the end of the descriptors, there’s a coaching tool to use on yourself, with your team or implement across the workplace to address relationship breakdowns, tension or conflict.Change Change can be a catalyst for...

According to the Diversity Council of Australia (DCA), ‘Inclusion occurs when a diversity of people feel valued and respected, have access to opportunities and resources, and can contribute their perspectives and talents to improve their organisation.’ There’s a...

Do you have a list of organisational values that sit buried deep in the basement somewhere?  Or values that are talked about a lot but quite clearly not lived and no one is held accountable for the behaviours that sit under each of those (even if they are clearly...

R.O.T.  is an acronym of tech origin that stands for redundant, obsolete, or trivial.   Timothy R Clark, social scientist, researcher, and author tells us it's important to look for R.O.T. as 'everything we do eventually becomes obsolete'.   Clark talks about this...