Creating Work That Works

A comprehensive change program including a full-day workshop to reshape work for better wellbeing, performance and engagement.

Creating Work That Works Program

 

Balance by Design

You know the work needs doing but the way it’s done is costing your people.

 

Today’s high-pressure environments mean organisations are facing a double bind:

  • High job demands are driving stress, burnout and disengagement
  • But those same demands can’t simply be removed

You’ve likely noticed:

  • Job Demands is topping your psychosocial risk register, but nothing’s shifting
  • Teams are stuck in firefighting mode or stuck altogether
  • Leaders are struggling trying to balance performance with staff wellbeing
  • Change feels urgent, but you can’t get traction with competing demands

It feels big. Complex. Hard to tackle.

But there is a practical way forward, and it starts with designing work that works.

This is a comprehensive change program including a full-day
workshop to reshape work for better wellbeing, performance and engagement.

Through the three stages of awareness, agency and, application…

Illustration of a light bulb with a puzzle piece fitting into a missing section, symbolizing leadership in problem-solving or innovative ideas.

Awareness
Awareness is the first stage of change.

Illustration of a light bulb with a puzzle piece fitting into a missing section, symbolizing leadership in problem-solving or innovative ideas.

Agency
Agency is a critical component of successful job design.

Illustration of a light bulb with a puzzle piece fitting into a missing section, symbolizing leadership in problem-solving or innovative ideas.

Application
Change does not occur through knowledge alone.

Who It’s For…

HR, WHS and OD professionals seeking sustainable approaches to psychosocial safety

Leaders and managers wanting to shift from reactive to proactive performance and wellbeing

Teams navigating change, burnout, disengagement or inefficiencies

Organisations seeking to better balance capacity, demands, and wellbeing.

Who This Workshop May Not Be Right For

  • Organisations seeking a quick compliance exercise without a genuine commitment to addressing the root causes of job stress and workload-related risks.
  • Leaders looking for a simple message to encourage staff to “just push through” rather than exploring systemic solutions.
  • Teams or leaders not currently ready to engage with practical strategies for improving how work is designed and experienced.
  • Workplaces hoping to bypass meaningful conversations around unmanageable workloads or treat them as isolated issues.
  • Those expecting a revival of outdated “work smarter, not harder” slogans. This workshop redefines that concept with modern, research-informed practices that prioritise both outcomes and wellbeing.

    "It was a great session today and I think just what we needed. Tanya read our group so well and it was good to see so many people open up and have a laugh today, particularly after the last couple of weeks. A few of us have got together since the session and each and every one of us took something back to reflect on from both a personal and professional perspective. "

    Sharyn Gregoy

    I recently engaged Tanya to work with my team to deliver the Creating Work that Works program, and I couldn’t recommend it highly enough to others. The program really engaged people from right across our division in considering the purpose of their work, what inspires and energises them, and how they can take charge of designing their work day to maximise both performance and fulfilment. Feedback from across the team was that the program really hit the mark, and at our recent post-program evaluation it was clear that our leaders are using this framework on an ongoing basis to design work for impact. I can’t recommend Tanya and this program highly enough.

    Kerryn Ellis – Deputy Ombudsman, Corporate, Victorian Ombudsman

    Highly recommend this work! The team had a fabulous time and have come away energised and excited to implement some positive change!

    Stacey O’Toole – Director, Victorian Ombudsman

    The Approach

    The Employee Empowerment model (below) is the key to Creating Work That Works at the worker level. This model guides the development and delivery of content in this program.

    Through the three stages of awareness, agency and, application we ensure skills are provided, individuals can scope their changes and see genuine shifts in the design and balance of their work creating empowered employees.

    awareness

    Awareness is the first stage of change. Introducing work design frameworks, better understanding the area of job demands, and helping people understand the balance of resources and demands (both personal and job related) provides the knowledge needed to reframe and step into active job crafting activities.

    agency

    Agency is a critical component of successful job design. Without the ability to recommend tweaks, changes, actions that alleviate pain points and pressures and boost positive factors of work employees are stuck in “current state” mode.  A loss of agency can be perceived or real. Ensuring discussion with leaders around ways to encourage and support agency is key to success in work design.  Agency is an element within the SMART Work Design framework.

    application

    Change does not occur through knowledge alone. When employees are equipped with knowledge and tools, have the agency to experiment with job crafting techniques and apply the theory to their work we see genuine shifts.  Experiments, reviews, tweaking, is part of creating work that works, and ultimately balance by design.

    Circular diagram with three segments: "Looking after yourself," "Looking after others," and "Getting the work done," connected by performance, engagement, motivation, and safety, around balanced scales.

    What we cover…

    The Three Sticking Points of Workload Management and the many layers that sit beneath the surface of the topic of Job Demands.

    SMART Work Design The five essential elements of SMARTer work (stimulating, mastery, agency, relational, tolerable) and the resources and demands equation.

    Job Crafting tools Practical ways to boost resources and reduce friction, even in constrained environments.

    Organisational strategy moving from firefighting symptoms to integrating proactive processes to design work that works.

    Leadership enablement supporting teams to craft work without compromising business needs.

    Leadership Capability

     

    The other key to success is ensuring leadership capability.

    Workshops designed for leaders ensure leaders are provided with the skills and knowledge to effectively support good work design in their teams, and understand crafting activities (top down and bottom up).  Case studies, real crafting examples and the acknowledgement that roles still need to meet organisational requirements helps build leadership intent and confidence to take action. 

    What’s Included?

    ✔  Pre-program briefing call and pre-program analytics

    ✔  Pre-session consult to tailor content to your sector, needs, and maturity level and develop case studies/scenarios that will be used in the workshop

    ✔  Full-day facilitated workshop (in person)

    ✔  Breakouts and case studies contextualised to your sector and context

    ✔  The use of “crafting cards” to support individual actions

    ✔  Participant workbook with templates, job crafting tools and reflection guides

    ✔  Post session report with recommendations to program organiser

    ✔  Post session individual participant job crafting coaching session (virtual) (optional)

    ✔  Post-session implementation support for organisational integration (optional)

    Program Details

    Mode of Delivery

    Programs are generally face to face and involve virtual briefing and consulting sessions.  Includes a full day team workshop.

    Email alexandra@tanyaheaneyvoogt.com for further information and bookings.

    Numbers and Pricing

    Price varies depending on scope of program and consulting needs.

    Please book in a chat with Tanya to explore your options and obtain a written quotation.

    Bespoke Modules

    Tanya provides relevant changes to existing programs and additional bespoke content based on your team or organisational context and needs.

    Interested in Creating Work that Works?

    Click below to book in a discovery chat with Tanya to discuss your support needs further.